FAQ - Most frequently asked questions

Q: When should I arrange my flights and which airport do I fly to?

A: For flights you will want to fly into Vancouver International Airport and we will handle the transfer to Whistler. Please try to arrive between 10am and 4pm on the Saturday and depart after 11am on the last day of your program.

Q: How do I get to and from the airport?

A: Before you depart for you trip you will receive you booking information along with a confirmation number for Perimeter Express. They are a direct transport carrier from Vancouver International airport to Whistler. The bus departs from right outside the arrivals lounge and will drop you off at the Legends Hotel in Whistler where we will be waiting to take you to your accommodations for your stay. Transfers to Whistler are included in camp and course pricing. The return trip is your obligation however we are more than happy to assist you with an upgrade for your return.

Q: What ages and abilities do you take?

A: Pro Ride's winter camps are for adults with the youngest age being 17. The average camper is in their early to mid twenties through to early thirties. We have worked with campers as young as 14 and as old as 55. We train campers who are younger than 17 during the summer time at our Glacier Camp. For summer camp we accept 11 year olds and older.

Our training program caters for intermediate and advanced riders. Someone who is confident riding blue intermediate runs with confidence is our minimum ability level. If you think that you don't quite meet this criteria please email us to talk about you options. We have the ability cater for everybody whether it be through our camps or through a custom designed program.

Q: How are the campers supervised?

A: 24 hour assistance is provided. Campers are supervised at all times on the mountain and during activities. The youngest campers who we accept during the winter are mature 17 year olds as the accommodation is twin share and is not fully supervised. Campers are responsible for their own food shopping and preparation as well as keeping themselves entertained during the evenings and weekends.

As we are an adult training facility we only accept campers into our program who love snowboarding and are in Whistler to take their riding to a higher level. We expect a high level of maturity from our younger campers.

For the older riders we have have plenty of activities to keep you motivated, fit and having a great time. During the winter months the average age of our campers is from the early twenties to the mid thirties. It is not uncommon to have a few young at heart riders in their early 50's drop in for camps and clinics.

Q: How much spending money should I bring?

A: All you need is money for your food, presents and money for the airport departure tax ($20) $30 - $50 per day is enough for most people survive. If you like to go out lots then bring a little more.

Q: What equipment should I bring?

A: We recommend that you bring all of your own snowboarding equipment so that we can help you to set it up to suite your own riding style. It is possible to buy everything you need in Whistler and we can help you with this.

Q: Where can I rent or buy snowboard equipment?

A: As Whistler is the No:1 Ski Resort in North America we have many great places to rent gear and our friendly staff will help you to get fully set up for your stay. Budget on $35 a day for high performance gear. For buying gear there is no better place for choice, price and customer service and again we will offer you awesome advice and discounts.

Q: What are the sleeping arrangements?

A: We match up our campers of similar sex and age. Based on our correspondence we do our best to also match for personalities as we want you to be very comfortable during your stay. Accommodations are twin share.

If you would prefer your own room or are traveling with your family we are more than happy to help you make alternative accommodation arrangements.

Q: Do I need a passport?

A: A passport is recommend for all travelers other than Canadians.

Q: Do I need to apply for a visitors visa

A: A visitors visa is not required for most countries however to be sure please visit http://www.cic.gc.ca/english/visit/visas.html

Q: How is the coaching organized?

A: All of our campers are matched for ability level. We ride in groups however our coaches are well aware of each of our campers individual goals. We ride either in the morning or afternoon depending on the time of the year so that we can take advantage of the best conditions Whistler and Blackcomb Mountains has to offer.

Q: What are the cancellation policies?

Clinics: If you cancel up to 48 hours prior to the start of your program, $500 CDN is non-refundable. No refunds if cancellation is received after 48 hours prior to program start date.

Camps: If you cancel up to 45 days prior to the start of your camp, $500 CDN is non-refundable. After 45 days prior to the start of your camp and up to camp start date, $1000 is non-refundable. No refunds after the camp start date.

Courses: If you cancel up to 45 days prior to the start of your course, $1000 CDN is non-refundable. After 45 days prior to the start of your course and up to 31 days prior, $2000 is non-refundable. From 30 days prior to the beginning of your program 50% or $3000 is non refundable (whatever is greater). No refunds after the course start date.

Click here to email us at snowboard@pro-ride.com for more information >>

NB: After you send your email please be sure to check your SPAM / Junk email folder in case our reply is misdirected. Please email again with your telephone number if you do not receive a reply within 48 hours.

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